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The Inquiring OrganizationHow Organizations Acquire Knowledge and Seek Information$
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Chun Wei Choo

Print publication date: 2016

Print ISBN-13: 9780199782031

Published to Oxford Scholarship Online: December 2015

DOI: 10.1093/acprof:oso/9780199782031.001.0001

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The Inquiring Organization

The Inquiring Organization

(p.195) 9 The Inquiring Organization
The Inquiring Organization

Chun Wei Choo

Oxford University Press

This chapter brings together the epistemic and information norms and practices identified earlier in the book to describe an inquiring organization. An inquiring organization is one that is motivated to acquire knowledge, where this motivation for knowledge includes not only the pursuit of truth but also understanding, creativity, and curiosity. Moreover, an inquiring organization has developed epistemic norms and practices of information seeking and knowledge acquisition that are truth-conducive, granting it reliable success in acquiring knowledge and true belief that are advantageous to the organization. The idea of “inquiring” here embraces the tenets of pragmatist inquiry discussed in Chapter 3. Thus, knowledge is an ongoing process of inquiry in which knowledge is provisional and is always being improved upon, beliefs should be linked to experience, and the seeking of knowledge is an inclusive, collective endeavor.

Keywords:   inquiring organization, epistemic norms, epistemic practices, information-seeking norms, knowledge acquisition norms

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