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Organizational ResilienceHow Learning Sustains Organizations in Crisis, Disaster, and Breakdown$
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D. Christopher Kayes

Print publication date: 2015

Print ISBN-13: 9780199791057

Published to Oxford Scholarship Online: April 2015

DOI: 10.1093/acprof:oso/9780199791057.001.0001

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PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2022. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use.date: 01 July 2022

Learning from Experience

Learning from Experience

(p.3) Chapter 1 Learning from Experience
Organizational Resilience

D. Christopher Kayes

Oxford University Press

The book proposes that the breakdown of learning contributes to and is responsible for many organizational failures. Learning from experience is a key to organizational functioning, and when learning from experience breaks down, organizations become vulnerable. A better understanding of organizational failure comes from understanding learning from experience in organizations as a multifaceted process. The book explores those organizational practices that limit learning and lead to the breakdown of learning. The book highlights important factors associated with learning in organizations and how learning can help organizations prevent, respond to, and recover from organizational failure. The breakdown of learning is explored in policy, government, business, and healthcare. More importantly, the book explores how to rebuild learning in light of its breakdown.

Keywords:   breakdown, experience, failure, learning, organizations

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