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Bits and AtomsInformation and Communication Technology in Areas of Limited Statehood$
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Steven Livingston and Gregor Walter-Drop

Print publication date: 2014

Print ISBN-13: 9780199941599

Published to Oxford Scholarship Online: January 2014

DOI: 10.1093/acprof:oso/9780199941599.001.0001

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E-government as a Means of Development in India

E-government as a Means of Development in India

(p.47) 4 E-government as a Means of Development in India
Bits and Atoms

J. P. Singh

Oxford University Press

This chapter evaluates the partial e-government initiatives in India to focus on the conditions for success and failure. The term e-governance is employed to connote delivery of services in general, not particularly from the state, while e-government indicates such delivery from state units. The chapter provides context for limited statehood and governance in India—the macro outline for understanding the environment within which e-government operates—and an examination of India’s relative success in the last decade with provision of an information infrastructure. The chapter also examines the operations of specific e-government and e-governance initiatives and concludes that the key factors for the partial success of a few e-government initiatives include adequate telecommunication and human resources, societal and business demands, and well-placed champions within governments. E-government initiatives in India are most successful at the basic level, rather than providing for a broader transformation in the relationship between government and the people.

Keywords:   e-governance, e-government, India, information infrastructure

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