Study participants were asked to reflect on any regrets they may have had during their career. Specifically, they were asked to recall an action or decision that, given the opportunity, they would like to do over. They were also asked to talk about how they would change the course of events if they could. More so than any other interview question, this question about “do-overs” gave participants the greatest pause. Among the responses were empathy shortage, dropping the ball, making hiring mistakes, spending too much time at work, bringing home dirty laundry, working in a toxic environment, and being bullied by a student. The author includes a story of how he was hoodwinked by flattery.
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