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Building Cultures and Climates for Effective Human ServicesUnderstanding and Improving Organizational Social Contexts with the ARC mode$
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Anthony L. Hemmelgarn and Charles Glisson

Print publication date: 2018

Print ISBN-13: 9780190455286

Published to Oxford Scholarship Online: June 2018

DOI: 10.1093/oso/9780190455286.001.0001

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PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2021. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 02 August 2021

Conclusion and Future Challenges for Improving Human Service Organizations

Conclusion and Future Challenges for Improving Human Service Organizations

(p.193) 14 Conclusion and Future Challenges for Improving Human Service Organizations
Building Cultures and Climates for Effective Human Services

Anthony L. Hemmelgarn

Charles Glisson

Oxford University Press

This concluding chapter suggests that future research and development efforts focus on four interrelated areas. These four areas, together, describe how more specific information about the ARC strategies can increase the capacity for improving human services. The authors argue that the emphasis on evidence-based practices should be expanded to include strategies that focus on the organization’s social context. Knowing which strategies are most effective to alter specific OSC profiles and knowing the sequence of strategies that are most effective for targeted outcomes will allow organizations to tailor improvement efforts with the greatest efficiency. The chapter calls for more information about how an array of strategies can be used most efficiently by an organization to target outcomes over an extended period and how to determine, a priori, the optimal application of the various strategies necessary to achieve success with the least amount of resources.

Keywords:   ARC strategies, efficiency, ARC specialist, continuous improvement, organizational profiles, OSC, social context profiles

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