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Negotiating Control – Organizations and Mobile Communication - Oxford Scholarship Online
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Negotiating Control: Organizations and Mobile Communication

Keri K. Stephens


In this book, the author shows how employees, organizations, and even friends and family are struggling to understand how the expected norms for mobile-communication connectedness function when people are working. Until the early 2000s workplaces provided most of the computers and portable devices that employees used to do their jobs and communicate with others. Now, people bring their own mobile devices to work, use them to circumvent official organizational channels, and create new norms for how communication occurs. Managers and organizations set policies, enforce rules, and create their ow ... More

Keywords: mobile communication, organizational communication, labor worker, BYOD policy, human resources, information technology, grounded theory, availability, hierarchy, control

Bibliographic Information

Print publication date: 2018 Print ISBN-13: 9780190625504
Published to Oxford Scholarship Online: August 2018 DOI:10.1093/oso/9780190625504.001.0001


Affiliations are at time of print publication.

Keri K. Stephens, author
The University of Texas at Austin