Jump to ContentJump to Main Navigation
Lives on the LineHow the Philippines became the World's Call Center Capital$
Users without a subscription are not able to see the full content.

Jeffrey J. Sallaz

Print publication date: 2019

Print ISBN-13: 9780190630652

Published to Oxford Scholarship Online: August 2019

DOI: 10.1093/oso/9780190630652.001.0001

Show Summary Details
Page of

PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2021. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 23 January 2021

The Relativity of Work

The Relativity of Work

(p.188) 10 The Relativity of Work
Lives on the Line

Jeffrey J. Sallaz

Oxford University Press

The case of the call center industry in the Philippines illustrates the relativity of work. Jobs, the author argue, should be evaluated not in relation to some universal standard, but in relation the larger horizon of options and possibilities available to workers. According to this relativistic approach, call center jobs in the Philippines are less digital assembly lines than veritable lifelines. To project the future of these jobs is a difficult task. Automation could render them obsolete. Workers could turn their literal voices into political voice via unionization. This concluding chapter emphasizes how tenuous are the bonds connecting firms and workers, given the fluid nature of contemporary capitalism.

Keywords:   voice, union, automation, job, Philippines

Oxford Scholarship Online requires a subscription or purchase to access the full text of books within the service. Public users can however freely search the site and view the abstracts and keywords for each book and chapter.

Please, subscribe or login to access full text content.

If you think you should have access to this title, please contact your librarian.

To troubleshoot, please check our FAQs , and if you can't find the answer there, please contact us .