Seeking the Philippine Dream
For a new generation of young and educated Filipinos, call center work represents a means to fulfill the Philippine dream. In the megacity of Manila, thousands graduate each year from colleges with degrees in vocational fields such as nursing, accounting, and education. It has long been expected that these graduates would go abroad to work and support their families back home. Those who stayed at home could expect to be impoverished professionals. Call center jobs now allow them to remain in their country yet still achieve the Philippine dream. Correspondence analysis of a sample of sixty Filipino call agents reveals patterned variation in terms of their gender identities, resources, obligations, and aspirations.
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