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Lives on the LineHow the Philippines became the World's Call Center Capital$
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Jeffrey J. Sallaz

Print publication date: 2019

Print ISBN-13: 9780190630652

Published to Oxford Scholarship Online: August 2019

DOI: 10.1093/oso/9780190630652.001.0001

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Responsible Women

Responsible Women

Chapter:
(p.109) 6 Responsible Women
Source:
Lives on the Line
Author(s):

Jeffrey J. Sallaz

Publisher:
Oxford University Press
DOI:10.1093/oso/9780190630652.003.0006

Women in the Philippines, and eldest daughters (ates) in particular, are customarily expected to serve as breadwinners for their families, both immediate and extended. In a country where divorce is illegal and birth control is controversial, too many Filipinas find themselves with a larger network of people to support. Whereas in the past, these “responsible women” would have had to leave the country as migrant workers, call centers offer them a new opportunity to stay at home. Working as a call center agent, in other words, represents a sustainable solution to the dilemma of breadwinning. As a case study of Hannah, a breadwinner, illustrates, these jobs are lifelines.

Keywords:   breadwinner, lifeline, gender, Philippines, women, migration

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