The Key Role of Supervisors for Supporting Veterans in the Workplace
The Key Role of Supervisors for Supporting Veterans in the Workplace
This chapter focuses on the role of leadership in hiring and retaining military veterans in civilian organizations—both the leadership experience and abilities a veteran brings to an employer and the importance of civilian workplace supervisors. Supervisors are key in supporting and recognizing the unique knowledge, skills, and abilities that veterans bring to the workplace, enhancing not only the quality of business outcomes but also the social relationships within organizations. This chapter begins with a focus on the importance of managers and supervisors providing a culture of support for veterans by addressing how such support leads to improvements in self-efficacy, health, well-being, and job outcomes, such as increased retention of veterans in the civilian workplace. It then addresses the importance of both the leadership skills and qualities brought to the workplace by our veterans—and how organizations can recognize, utilize, and maximize the leadership skills of veterans.
Keywords: military–civilian transition, military veterans, industrial/organizational psychology, human resources management, leadership, veteran hiring, self-efficacy, veteran leadership skills, managing veteran employees, supervising veteran employees
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