Jump to ContentJump to Main Navigation
NATO's Lessons in Crisis – Institutional Memory in International Organizations - Oxford Scholarship Online
Users without a subscription are not able to see the full content.

NATO's Lessons in Crisis: Institutional Memory in International Organizations

Heidi Hardt


In crisis management operations, strategic errors can cost lives. Some international organizations (IOs) learn from these failures, whereas, others tend to repeat them. Given high rates of turnover and shorter job contracts, how do IOs such as NATO retain any knowledge about past errors? Institutional memory enhances prospects for reforms that can prevent future failures. The book provides an explanation for how and why IOs develop institutional memory in international crisis management. Evidence indicates that the design of an IO’s learning infrastructure (e.g. lessons learned offices and dat ... More

Keywords: NATO, institutional memory, organizational learning, military operations, international organization, error, crisis management, strategic, Afghanistan, Libya

Bibliographic Information

Print publication date: 2018 Print ISBN-13: 9780190672171
Published to Oxford Scholarship Online: May 2018 DOI:10.1093/oso/9780190672171.001.0001


Affiliations are at time of print publication.

Heidi Hardt, author
Assistant Professor of Political Science, University of California, Irvine