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Volker Wulf, Volkmar Pipek, David Randall, Markus Rohde, Kjeld Schmidt, and Gunnar Stevens

Print publication date: 2018

Print ISBN-13: 9780198733249

Published to Oxford Scholarship Online: April 2018

DOI: 10.1093/oso/9780198733249.001.0001

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PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2021. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 13 April 2021

Enabling Users of Enterprise Systems to Mash Up Resources and Develop Widgets

Enabling Users of Enterprise Systems to Mash Up Resources and Develop Widgets

(p.421) 13 Enabling Users of Enterprise Systems to Mash Up Resources and Develop Widgets

Michael Spahn

Julian Dax

Fahri Yetim

Volkmar Pipek

Oxford University Press

Companies operating in a dynamic environment need to continuously adapt their information systems to changing business processes and associated information needs. Viewed from a microperspective, business users are managing and executing business processes with standard enterprise resource planning systems (ERPs) based on service-oriented architectures on a daily basis but are often not able to adapt the software they use to their individual needs and working practices. This chapter presents the development and evaluation of a prototypic environment that enables users to create enterprise widgets, such as enterprise mash-ups, with tailorability (i.e., they can be tailored to the users’ personal information needs), without the users needing programming knowledge. This environment allows the mashing up of enterprise resources via a lightweight visual-design technique. The evaluation of the prototype in business contexts indicates its usefulness and usability.

Keywords:   ERP, widget, enterprise mash-up, tailorability, visual design

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