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Volker Wulf, Volkmar Pipek, David Randall, Markus Rohde, Kjeld Schmidt, and Gunnar Stevens

Print publication date: 2018

Print ISBN-13: 9780198733249

Published to Oxford Scholarship Online: April 2018

DOI: 10.1093/oso/9780198733249.001.0001

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PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2021. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 13 April 2021

A Fitting Solution

A Fitting Solution

(p.445) 14 A Fitting Solution

Kaori Kashimura

Takafumi Kawasaki Jr.

Nozomi Ikeya

Dave Randall

Oxford University Press

This chapter provides an ethnography of a complex scenario involving the construction of a power plant and, in so doing, tries to show the importance of a practice-based approach to the problem of technical and organizational change. The chapter reports on fieldwork conducted in a highly complex and tightly coupled environment: power plant construction. The ethnography describes work practices on three different sites and describes and analyses their interlocking dependencies, showing the difficulties encountered at each location and the way in which the delays that result cascade through the different sites. It goes on to describe some technological solutions that are associated with augmented reality and that are being designed in response to the insights gained from the fieldwork. The chapter also reflects more generally on the relationship between fieldwork and design in real-world contexts.

Keywords:   ethnography, complexity, practice, design, augmented reality

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