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The Changing Face of Volunteering in Hospice and Palliative Care$
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Ros Scott and Steven Howlett

Print publication date: 2018

Print ISBN-13: 9780198788270

Published to Oxford Scholarship Online: June 2018

DOI: 10.1093/oso/9780198788270.001.0001

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Volunteering in hospice and palliative care in Austria

Volunteering in hospice and palliative care in Austria

(p.42) Chapter 4 Volunteering in hospice and palliative care in Austria
The Changing Face of Volunteering in Hospice and Palliative Care

Leena Pelttari

Anna H. Pissarek

Oxford University Press

The development of hospice and palliative care in Austria started with dedicated volunteers in the 1980s and is strongly linked to the development of training for professionals. In 2015, volunteers in hospice and pailliative care (HPC) in Austria numbered 3,630 (87 per cent female) spending 257.510 hours in direct patient care taking care of 12.832 patients, 147.578 hours with activities like training, supervision and fundraising; activities as broard members. HPC volunteers are organized in teams, specially trained (national curriculum with 160 hours and 40 hours practice), and as hospice teams form part of the graded hospice and palliative care system in Austria. They care for patients and their families in all settings: the patients’ homes, nursing homes, hospital wards, and palliative care units, as well as inpatient hospices and day hospices. Factors of success are: effective management and training, standards and guidelines, adequate funding, and appreciation and good cooperation between volunteers and paid staff.

Keywords:   volunteering, hospice, palliative care, Austria, standards for HPC volunteering, volunteer HPC training

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