How Should We Study Intelligent Technologies’ Implications for Work and Employment?
How Should We Study Intelligent Technologies’ Implications for Work and Employment?
After providing a review of current research on how intelligent technologies (such as artificial intelligence) may alter work and employment, this chapter points to two problems in the existing literature, namely an isolationist view of technology and a reductionist view of work. It then sketches how researchers might surmount these problems by viewing technologies as technological systems organized as stacks of components and by approaching the implications of implemented technologies through role systems analysis. The chapter ends with suggestions for how researchers might study technological stacks and role systems in order to better document how intelligent technologies may affect work and employment.
Keywords: intelligent technology, isolationist, reductionist, role system, technological system, technological stack
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