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Police Community Support OfficersCultures and Identities within Pluralised Policing$
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Megan O'Neill

Print publication date: 2019

Print ISBN-13: 9780198803676

Published to Oxford Scholarship Online: June 2019

DOI: 10.1093/oso/9780198803676.001.0001

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PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2022. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use.date: 27 January 2022

Researching Police Community Support Officers in England and Wales

Researching Police Community Support Officers in England and Wales

(p.27) 2 Researching Police Community Support Officers in England and Wales
Police Community Support Officers

Megan O'Neill

Oxford University Press

This chapter examines the research project on which this book is based and the theoretical framework used in the analysis. As this was an observational study of Police Community Support Officers (PCSOs), it is important to have a detailed understanding of the immediate context in which the work was conducted, which this chapter explains. Observational studies of the police are not new, with some of the most influential policing research to date coming from ethnographies like this one. This is, however, the first ethnography of PCSOs. The chapter begins with an overview of the methods which were employed in the study. Next, the six neighbourhood policing teams which were observed will be described in detail to provide the context to the research. The chapter will conclude with a discussion of Erving Goffman’s ‘dramaturgy’, which provided a key theoretical framework for this analysis.

Keywords:   Police Community Support Officer, ethnography, observation, interviews, dramaturg, Goffman, community policing, neighbourhood policing, neighbourhood policing teams

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