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Inside the Compassionate Organization – Culture, Identity, and Image in an English Hospice - Oxford Scholarship Online
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Inside the Compassionate Organization: Culture, Identity, and Image in an English Hospice

Alan Baron, John Hassard, Fiona Cheetham, and Sudi Sharifi


The literature on management and organization studies suggests the time is right for a focus on ‘care and compassion’. The aim of this book is to answer this call by examining the cultural changes found within a particular ‘compassionate organization’—an English hospice—from its altruistic beginnings to the more professionalized culture of today. The study seeks to understand how its members identify or fail to identify with an organization where issues of life and death take centre stage and explores some of the problems the Hospice faces regarding its representation in society. These strands ... More

Keywords: compassionate organization, healthcare, hospice, identity, image, management and organization studies, organization culture

Bibliographic Information

Print publication date: 2018 Print ISBN-13: 9780198813958
Published to Oxford Scholarship Online: December 2017 DOI:10.1093/oso/9780198813958.001.0001


Affiliations are at time of print publication.

Alan Baron, author
Visiting Fellow of the Health Services Research Centre, University of Manchester

John Hassard, author
Professor of Organizational Analysis, Alliance Manchester Business School, University of Manchester

Fiona Cheetham, author
Senior Lecturer in Marketing, University of Huddersfield