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Understanding Deviance in a World of Standards - Oxford Scholarship Online
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Understanding Deviance in a World of Standards

Andrea Fried


Standards have become widespread regulatory tools that promote global trade, innovation, efficiency, and quality. They contribute significantly to the creation of safe, reliable, and high-quality services and technologies to ensure human health, environmental protection, or information security. Yet intentional deviations from standards by organizations are often reported in many sectors, which can either contribute to or challenge the measures of safety and quality they are designed to safeguard. Why then, despite all potential consequences, do organizations choose to deviate from standards i ... More

Keywords: attentive deviance, audit society, commitment-oriented deviance, compliance, corporate criminal law, corporate responsibility, corporate social responsibility, design mode, deviance, diagnostic control, diagnostic monitoring, domination, enactment, facilities, first-order observation, focused ethnography, functionalist perspective on deviance, governance, illegitimate deviance, inadequate monitoring, innovation, interaction, interactionist perspective on deviance, interactive control, interpretative schemes, interviews, legislation, legitimation, logbooks, manipulation-oriented deviance, misbehaviour, misconduct, non-regulated deviance, on-site observation, organizational deviance, organizational inertia, organizational learning, over-conformity, process standards, qualitative methods, questionnaires, reflexive monitoring, regulation, sanctioning, sanctions, second-order observation, self-control, self-monitoring, self-regulation, service engineering, signification, social agency, social norms, software development, standard enactment, standard–innovation nexus, standardization, standards, structuration theory, structure, typology, use mode, whistle-blower

Bibliographic Information

Print publication date: 2020 Print ISBN-13: 9780198833888
Published to Oxford Scholarship Online: March 2020 DOI:10.1093/oso/9780198833888.001.0001


Affiliations are at time of print publication.

Andrea Fried, editor
Associate Professor in Business Administration, Linköping University

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