Jump to ContentJump to Main Navigation
The Disruptive Impact of FinTech on Retirement Systems$
Users without a subscription are not able to see the full content.

Julie Agnew and Olivia S. Mitchell

Print publication date: 2019

Print ISBN-13: 9780198845553

Published to Oxford Scholarship Online: October 2019

DOI: 10.1093/oso/9780198845553.001.0001

Show Summary Details
Page of

PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2021. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 08 December 2021

Designing for Older Adults: Overcoming Barriers to a Supportive, Safe, and Healthy Retirement

Designing for Older Adults: Overcoming Barriers to a Supportive, Safe, and Healthy Retirement

Chapter:
(p.104) Chapter 7 Designing for Older Adults: Overcoming Barriers to a Supportive, Safe, and Healthy Retirement
Source:
The Disruptive Impact of FinTech on Retirement Systems
Author(s):

Cosmin Munteanu

Benett Axtell

Hiba Rafih

Amna Liaqat

Yomna Aly

Publisher:
Oxford University Press
DOI:10.1093/oso/9780198845553.003.0007

Older adults (65+) are at increasing risk of being ‘digitally marginalized’ due to lower tech savviness, social isolation, and few peers who can provide the needed input. As a consequence, some seniors have difficulties and are exposed to security risks when accessing essential services which are increasingly moving online. These include making critical life decisions, understanding health information, accessing health services, staying connected to families, or simply doing online shopping. This chapter investigates how online technologies can be designed to be inclusive of older adults’ needs, abilities, and contexts. Several barriers barring technology adoption include mental models; attitudes related to critical decision making; privacy concerns; and overall cyber-safety concerns preventing seniors from engaging with such resources online. We also propose ways to help the FinTech sector incorporate new approaches so that services and applications better serve the needs and constraints of older adults.

Keywords:   older adults, digital marginalization, technology, gerontology, FinTech, cyber-safety, robo-advisor

Oxford Scholarship Online requires a subscription or purchase to access the full text of books within the service. Public users can however freely search the site and view the abstracts and keywords for each book and chapter.

Please, subscribe or login to access full text content.

If you think you should have access to this title, please contact your librarian.

To troubleshoot, please check our FAQs , and if you can't find the answer there, please contact us .