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Navigating the New Retail Landscape – A Guide for Business Leaders - Oxford Scholarship Online
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Navigating the New Retail Landscape: A Guide for Business Leaders

Alan Treadgold and Jonathan Reynolds


The retail industry globally is in an era of profound, perhaps unprecedented, change, change which has been further accelerated for many by the impact of the COVID-19 global pandemic and its attendant health and economic crises. This book is intended to serve as a wide-ranging, robust, practical guide to leaders of enterprises tasked with understanding and delivering success in the new landscape of retailing. Part 1 describes the major directions and drivers of change that define the new global landscape of retailing. Accelerating changes in technology, the rise to prominence globally of inter ... More

Keywords: retailing, transformation, consumer behaviour, technological impacts, business models, case examples, enterprise capabilities, leadership capabilities

Bibliographic Information

Print publication date: 2020 Print ISBN-13: 9780198868767
Published to Oxford Scholarship Online: December 2020 DOI:10.1093/oso/9780198868767.001.0001


Affiliations are at time of print publication.

Alan Treadgold, author
Independent retail sector consultant

Jonathan Reynolds, author
Deputy Dean, Said Business School, and Academic Director, Oxford Institute of Retail Management, University of Oxford