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Failure Management – Malfunctions of Technologies, Organizations, and Society - Oxford Scholarship Online
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Failure Management: Malfunctions of Technologies, Organizations, and Society

William B. Rouse

Abstract

Failures are common phenomena in civilization. Things fail and society responds, often very slowly, sometimes inappropriately. What kinds of things go wrong? Why do they go wrong? How do people and organizations react to failures? What are the best ways to react? This book addresses these questions. The analytic approach to these questions is case based and addresses 18 well-known cases of failures. A multi-level framework is employed to integrate findings across the case studies. These findings are employed to outline a conceptual approach to integrated failure management. The overarching con ... More

Keywords: failure management, technological failures, organizational failures, societal failures, decision making, decision support, safety, culture, economics, population, climate change

Bibliographic Information

Print publication date: 2021 Print ISBN-13: 9780198870999
Published to Oxford Scholarship Online: February 2021 DOI:10.1093/oso/9780198870999.001.0001

Authors

Affiliations are at time of print publication.

William B. Rouse, author
Research Professor, Georgetown University